Safety & Recalls
Each entry examines a real industry development from the indicated week through independent newsroom verification. These dates describe the historical timeline—not when Auto Glass Shop News originally published the article.
A federal court in California declined to dismiss a class action alleging that 2020 Telluride windshields crack more easily than a properly manufactured unit—an outcome that previewed a multi-year litigation saga relevant to any shop servicing the popular SUV.
Organized retail theft gangs were simultaneously hitting cars across multiple markets in November 2021, creating a demand surge for side-window replacements that exposed inventory and staffing vulnerabilities at glass shops.
Water damage from Ida and subsequent northeastern flooding sent a fresh wave of compromised cars toward used-car lots—raising auto-glass and seal-integrity concerns for shops in affected states.
Federal safety regulators asked Ford to explain the timeline of its backup-camera noncompliance fix after consumers reported ongoing problems months after the initial campaign.
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