Business & Policy
Each entry examines a real industry development from the indicated week through independent newsroom verification. These dates describe the historical timeline—not when Auto Glass Shop News originally published the article.
A November industry pricing survey found continued increases in adhesive and glass costs—adding to months of margin pressure for shops that had not yet adjusted their billing rates to reflect the new cost environment.
With semiconductor shortages idling assembly lines and urethane adhesive costs rising, the supply-chain disruptions of late 2021 were translating into longer glass-part lead times and tighter shop margins.
Several state insurance departments in fall 2021 required carriers to issue per-vehicle premium credits—continuing a debate about whether insurers had adequately returned profits collected during the low-mileage pandemic period.
The September 2021 settlement of a 2018 assignment-of-benefits case left unresolved key questions about Florida glass shops' authority to pursue insurer payments on behalf of vehicle owners.
With repair and replacement costs rising and pandemic-era rate freezes expiring, major insurers filed for significant premium increases—a dynamic with direct consequences for glass claim reimbursement levels.
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