Chrysler, Ford, and Jaguar Land Rover Issue Rearview Camera Recalls Affecting Over 145,000 Vehicles

Late September 2024 brought a wave of rear-visibility recalls from three separate automakers—an unusual convergence of NHTSA campaigns targeting rearview camera systems on multiple vehicle platforms. Chrysler, Ford Motor Company, and Jaguar Land Rover North America had all filed or announced recalls for rearview camera-related safety hazards within the same reporting window.

Chrysler's recall was the smallest of the three, affecting approximately 46 Jeep Wranglers from model years 2018–2024. The NHTSA notice identified a wiring harness for the rearview camera and the center brake light that may short circuit, causing either or both components to fail. Chrysler dealers would replace the wiring harness at no charge.

Ford's recall was significantly larger, covering approximately 144,516 vehicles—specifically certain 2022–2024 Ford Maverick trucks equipped with Connected Touch Radios. The defect: the rearview camera image may freeze when the vehicle is in reverse, preventing the driver from seeing the view behind the truck. Ford's remedy was a dealer software update to the Connected Touch Radio at no cost.

Jaguar Land Rover North America issued two separate recalls covering a range of models. In one campaign, affecting approximately 180 vehicles across 2024 Defender, Discovery Sport, Range Rover, Range Rover Evoque, Range Rover Velar, and Range Rover Sport models, a Near Field Sensing Module could overheat and cause the 3D surround camera images—including the rearview image—to fail to display. A second recall covered about five 2024 F-Pace vehicles with the same NFSM overheating issue.

For auto glass shops, rear camera recalls are relevant in two contexts. First, when performing rear-window or backlite replacements, technicians who disturb the camera mounting, wiring, or housing must verify camera function after completion. A pre-existing recall defect that is not disclosed to the customer before service may be attributed to the glass work by an uninformed customer.

Second, shops that have developed ADAS calibration services should note that some rear camera issues require software remediation—which falls outside the scope of what most glass shop calibration equipment addresses. Understanding the distinction between camera hardware failures (covered by recalls) and calibration needs (post-replacement verification) helps shops communicate accurately with customers about what their services include and do not include.