GM and Volkswagen Issue Rearview Camera Recalls for Wrong Mirror Installation and Display Blanking

Late November 2024 brought another rear-visibility recall pair, with General Motors and Volkswagen both filing NHTSA campaigns for camera-display failures on a combined population of approximately 967 vehicles. Both recalls were tied to rearview camera displays failing to function as required by federal rear-visibility standards.

General Motors' recall under NHTSA campaign 24V858 affects about 582 model-year 2024 Chevrolet Express Commercial Cutaway and GMC Savana Commercial Cutaway vehicles. The vehicles may have had the wrong rearview mirror installed at the factory—a mirror without a rearview camera display screen. Vehicles equipped with the non-display mirror do not show the required backup camera image when reversing, failing federal rear-visibility requirements. Dealers will replace the incorrect mirror with the correct display-equipped unit at no charge.

Volkswagen's recall under NHTSA campaign 24V875 covers approximately 385 model-year 2023 ID.4 electric vehicles. The defect: the rearview camera display may go blank when the vehicle is placed in reverse or when drivers manually activate the park function, depriving the driver of the required camera view. The remedy involves dealer replacement of the peripheral camera control module at no charge.

Owner notification letters for both recalls were scheduled for mailing around December 30, 2024, and January 1, 2025, respectively. The tight scheduling reflected how late in the calendar year the recalls were filed, with customer notifications rolling into the new year.

For auto glass shops, the GM and VW rear-visibility recalls carry two operational messages. First, the Chevrolet/GMC wrong-mirror installation demonstrates that even simple component misidentification at the assembly plant can create federal safety violations—a reminder that careful parts verification matters. Second, the VW ID.4 camera control module failure illustrates that camera systems involve electronic control components that can fail independently of the glass or mirror housing.

Shops performing rear-window or liftgate glass service on commercial vans or ID.4 vehicles should check NHTSA's VIN lookup for open recall status before returning vehicles to customers. Discovering an open recall that affects rear-camera function before service delivery is far preferable to a customer returning with a non-functional camera that they may attribute to the shop's work.