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Ford Publishes Two New ADAS Job Aids Tailored for Auto Glass Repair Technicians
Ford's new reference documents gave shops a structured framework for identifying which ADAS components require attention when servicing Ford and Lincoln vehicles—with and without glass involvement.
Ford Motor Company published two dedicated ADAS job aids in February 2022 to assist repairers of Ford and Lincoln vehicles, a practical development for auto glass shops servicing the brand's growing lineup of camera-equipped windshields.
The two Ford job aids addressed ADAS repairs with and without glass involvement. Ford framed the documents as reference materials and made clear that detailed procedures remained available in the Ford Workshop Manual and at Motorcraftservice.com. The aids were designed to help shops identify which systems were relevant to a given service event without requiring technicians to navigate the full scope of the workshop manual.
The timing of the publications reflected Ford's recognition that auto glass technicians—not just dealership service departments—were regularly performing work that triggered ADAS calibration needs. With models including the F-150, Explorer, Bronco and Mustang Mach-E all carrying forward-facing cameras integrated into the windshield mounting, glass shops could no longer treat Ford vehicles as ADAS-free.
For shops, the availability of Ford-sourced reference documentation had a dual benefit: it provided a defensible basis for recommending calibration to customers and gave technicians a manufacturer-sanctioned reference when calibration equipment vendors or insurers asked about procedure authority. Shops that documented their use of OEM reference materials in service records were in a stronger position in any post-repair dispute.
The release also prefigured Ford's later On Target newsletter series specifically addressing BlueCruise and other active driver assistance features—a continuing commitment by the OEM to equip the independent repair community with accurate technical information rather than leaving it to piece together procedures from general ADAS resources.
The February 2022 Ford job aids were also relevant to a practical shop workflow question: who on the team is responsible for identifying whether a given vehicle requires ADAS attention? In many shops, the service writer or customer service representative books the appointment and collects vehicle information, but ADAS awareness training for non-technical staff was rare. Ford's framing of the job aids as reference materials suggested that the identification step—determining which ADAS components are present and relevant—should happen before the technician begins work, not as an afterthought during installation.
Key Takeaways
- •Ford released two new ADAS job aids in early 2022 specifically designed to help auto glass and body repairers identify relevant systems on Ford and Lincoln vehicles.
- •The documents are reference guides, not replacements for Ford Workshop Manual procedures—shops should use them alongside full service documentation for any calibration work.
- •Having OEM-sourced reference documentation on file strengthens a shop's position when justifying calibration recommendations to insurers or customers.