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Archive articleThis article covers a real industry development from the indicated week. It was independently written and first published by Auto Glass Shop News on August 21, 2026.
Safety & RecallsArchive week: March 3, 2023 4 min read

Ford Recalls 222,000 F-150 Trucks for Wiper Arms That Can Strip and Detach

NHTSA recall 23V-163, submitted by Ford Motor Company in March 2023, addressed wiper arms on certain 2020–2021 F-150 pickups with under-spec spline teeth that could fail and leave drivers without windshield wipers in rain.

Illustrated portrait for Ethan
By
Ethan
ADAS & Technology Editor

In early March 2023, Ford Motor Company submitted NHTSA recall 23V-163, covering 222,454 model-year 2020 and 2021 F-150 pickup trucks whose wiper arms might become inoperable or detach entirely. The defect posed visibility risks for drivers caught in rain or snow.

The Part 573 Safety Recall Report identified worn tooling at the supplier as the root cause — specifically, worn wiper-arm head spline core inserts that produced spline teeth with insufficient height. The result was a wiper-arm attachment that could strip under normal operating load. The filing identified the supplier as Trico Componentes SA de CV.

The recall affects vehicles built from January 8, 2020, through August 16, 2021. Certain trucks built between June 7 and August 16, 2021, may not have the defect because production was not sequential with VIN range. Owners were directed to call Ford's toll-free line at 1-866-436-7332 or visit a dealer to use the OASIS database for vehicle-specific confirmation.

For glass shops, this recall is a reminder that wiper-system integrity is closely linked to windshield service. When a shop installs a new windshield, technicians typically reconnect or reinstall wiper arms. Inspecting the spline connection at that point — and flagging any looseness or irregularity to the customer — adds value and protects the shop from downstream complaints if a marginal wiper arm fails shortly after a glass job.

The wiper is also the component most commonly implicated in post-replacement customer satisfaction issues involving streaking, chattering, or poor coverage. Shops that include a brief wiper inspection in every windshield replacement service build customer confidence and reduce callback rates.

The ADAS implications are also worth noting: forward-facing cameras on ADAS-equipped F-150s depend on a clear windshield field of view in front of the sensor. A failed wiper arm that leaves a portion of the windshield uncleared can impair camera function in rain, reducing the reliability of emergency braking or lane-keeping systems.

Key Takeaways

  • Ford recall 23V-163 covered 222,454 model-year 2020–2021 F-150 trucks for wiper arms with under-spec spline teeth that could strip and fail.
  • During windshield replacements, shops should inspect wiper-arm spline connections and flag any looseness to customers before it becomes a callback.
  • Inoperable wipers can impair ADAS camera visibility on rain-affected windshields, compounding the safety risk beyond lost wiper function.